Contact

*****Festive Season Telephone Service*****

Tuesday 23rd December: 10am-4pm
Wednesday 24th December: 10am-4pm

Monday 29th December: 10am-4pm
Tuesday 30th December: 10am-4pm
Wednesday 31st December: 10am-4pm

Normal service will resume on 5th January 2026

Our phone lines are open from 10am to 4pm on weekdays. Calls to our number are completely free from UK landlines and mobiles.

0800 160 1842

If you are a third party looking to refer a case to us, please contact us to request a copy of our referral form.

ENQUIRY FORM

Complete the fields below to submit an enquiry.

Please read our Privacy Policy before completing the online form. If you proceed and submit your online enquiry and this includes Special Category Data such as ethnicity, sexual orientation, health, or disability issues, you are agreeing that a record of that information can be stored.

Title

First Name

Last Name

Date of Birth

Address

Town/City

Postcode

Email address

Telephone

By providing a telephone number you agree that we can contact you by phone, leave a voice message or text.

Housing Status

Employment Status

Work type

Enquiry Subject

Seafaring Type

How you found out about SAIL
Please tell us where you heard about SAIL.

Enquiry Details
Please tell us about the nature of your enquiry giving as much information about your situation as possible.

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We want to get feedback on the advice we provided you with in this form. We will use this information to improve our service and inform our campaigns in a way that doesn’t identify you.

If you want more detail about your rights and how we use your information you can read our privacy notice on our website.

Please tick the box below if you agree to us getting in touch.

I agree to Citizens Advice selecting me for feedback using my information and contacting me