Contact

Our phone lines are open from 10am to 4pm on weekdays. Calls to our number are completely free from UK landlines and mobiles.

0800 160 1842

If you are a third party looking to refer a case to us, please contact us to request a copy of our referral form.

ENQUIRY FORM

Complete the fields below to submit an enquiry.

Please read our Privacy Policy before completing the online form. If you proceed and submit your online enquiry and this includes Special Category Data such as ethnicity, sexual orientation, health, or disability issues, you are agreeing that a record of that information can be stored.

Title

First Name

Last Name

Date of Birth

Address

Town/City

Postcode

Email address

Telephone

By providing a telephone number you agree that we can contact you by phone, leave a voice message or text.

Enquiry Subject

Seafaring Type

Enquiry Details
Please tell us about the nature of your enquiry giving as much information about your situation as possible.

Can we contact you for feedback?

We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

Please tick the box below if you agree to us getting in touch.

I agree to Citizens Advice selecting me for feedback using my information and contacting me

Consent

I consent to Citizens Advice recording and using my personal information, along with Special Category Data on ethnicity, sexual orientation, health, or disability issues, in line with the Greenwich Citizens Advice Bureaux GDPR/privacy policy.